SENFENG

Regular Maintenance

Cleaning Clean the external parts of the machine, including the keyboard, mouse, and operating platform. Clean the dust inside the electrical cabinet. Clean the industrial computer. Clean the guide rails of all axes. Clean...

Upgrade

Prerequisites Customer has a need for upgrades. The machine bed is in good condition, with basic functions intact, and supports the upgrade power. Upgraded Components Increase laser source power to meet cutting requirements. Upgrade...

Extensive Training Options

On-site Learning If customers plan to visit the factory for training, we will provide a detailed training schedule and arrange for professional engineers to conduct one-on-one workshop training. Currently, this is available in Chinese...

Online Service

A professional online service team is available 24/7 to provide comprehensive support and guidance to customers. Dedicated Group We create dedicated after-sales support groups for each customer, allowing them to consult directly in the...

Repair Service

On-site repairs during the warranty period include free shipping and spare parts (excluding consumables). Once the customer submits a repair request, we will promptly troubleshoot and provide targeted solutions. Diagnosis Engineers will troubleshoot either...

New Machine Installation

Our engineers will offer on-site installation or online guidance to ensure a smooth setup of your machine. Foundation Our engineers will contact the client to prepare the installation site and foundation, ensuring they have...

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