SENFENG

Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here, you'll find answers to the most common questions about our products, services, and company. If you can't find what you're looking for, feel free to leave your message.

Is SENFENG a manufacturing factory or a trading company?

SENFENG is a group company that gives consideration to technical R&D, production, global sales and trading. Currently, it has established 3 major manufacturing bases in China, covering an area of over 180,000m2, with an annual output of tens of thousands of units. Additionally, it has set up local sales service agencies in the USA, Germany, UAE, Pakistan, India, Vietnam and Jordan, selling its machines to 100+ countries and regions.

SENFENG can research, produce and sell laser cutter (both sheet and tube cutting), press brake (incl. panel bender), welding machines, cleaning machines, cladding machines, various automation equipment, machine tools and new energy battery assembly lines. It has the most complete product line among peers, providing global users with metal forming automation solutions and achieving one-stop processing from raw materials to finished products.

 

Yes, users can apply for customization of machine color, logo, overall dimensions and main configurations according to their preferences and actual needs, such as, core components like laser generator, cutting head, control system, water chiller, speed reducer and electrical system of different brands and functions. We will provide personalized solutions for global users within feasible limits.

At present, SENFENG supports T/T, L/C, Alipay, etc. We respect the customer’s right to choose their most fitting payment mode and will do our best to keep their funds safe.

Yes, SENFENG offers pre-sales, in-sales and after-sales services to global users both online and offline.

On one hand, hundreds of overseas customer service agents are available online 24/7 to answer various inquiries, including product consultation, customized solutions, complaints, etc., and we have established an online knowledge center providing a one-stop knowledge database.

On the other hand, sales engineers, technical engineers and after-sales engineers frequently visit customer sites for face-to-face communication to settle user’s troubles back at home.

More importantly, we also provide free online and offline operational training, such as theoretical & practical training, common fault self-diagnosis training and quick repair guidance for difficult faults, enabling all users even beginners to get started quickly.

Firstly, machine pricing depends on its laser power and technical configurations, so please leave a message with your specific requirements. Then, a sales engineer will recommend a suitable model for you before providing a quote.

Secondly, if you want to learn more about our company or products, you can browse this website in detail, contact us through WeChat official account, Facebook, YouTube, Twitter, Instagram, WhatsApp, etc., or request our internal promotional materials from a sales engineer, visit our overseas service centers nearby directly.

What is laser cutter and how does it work?

A laser cutter uses laser as heat source and can be classified as sheet cutting and tube cutting. This includes sheet laser cutter, tube laser cutter and sheet & tube combo, making it one of the most advanced metal processing equipment available today.

The laser cutter utilizes the high-density laser beam to convert laser energy into thermal energy, causing localized heating, melting or even vaporization of materials. The melted or vaporized material is then blown away by using gas flow or other methods to achieve cutting.

Laser cutter can cut a wide range of materials, incl. stainless steel, carbon steel, alloy steel, silicon steel, aluminum, aluminum alloy, galvanized sheet, aluminum-zinc plate, pickled sheet, titanium, and other metal sheets.

They can be applied in most metalworking industries, such as sheet metal working, kitchenware, aerospace, electrical cabinet, household kitchenware, automotive parts, construction and agricultural machinery, and more.

When selecting a laser cutter, we believe users should focus on 10 factors below: 

* Laser power   * Cutting speed   * Cutting accuracy  * Type of laser generator 

* Degree of automation and software   * Ownership costs   * Material compatibility

* Technical support and service   * Installation space and requirements    * Environmental and safety factors

Laser cutter can cut a wide range of materials, incl. stainless steel, carbon steel, alloy steel, silicon steel, aluminum, aluminum alloy, galvanized sheet, aluminum-zinc plate, pickled sheet, titanium, and other metal sheets.

They can be applied in most metalworking industries, such as sheet metal working, kitchenware, aerospace, electrical cabinet, household kitchenware, automotive parts, construction and agricultural machinery, and more.

 

Laser cutting replaces traditional mechanical blades with an invisible beam of laser, offering high precision, fast cutting, no limitation on cutting patterns, automatic nesting to save materials, smooth cut edges and low operating costs. It is gradually improving or replacing traditional metal cutting processes.

* The mechanical parts of laser cutting head don’t contact workpiece, preventing surface scratches during operation.

* Laser cutting is fast, with smooth and flat edges that typically require no further processing.

* The heat-affected zone is small, resulting in minimal deformation of sheet and narrow cutting seams (0.1-0.3mm).

* Cuts have no mechanical stress nor shear burrs.

* High cutting precision and good repeatability without damaging the material surface.

* CNC programming allows for the processing of any flat pattern and the cutting of large entire sheet without the need for molds, saving both time and costs.

The complete machine is under 2-year warranty. Its main accessories and consumables will be replaced depending on their specific service life. We also provide original accessories for global users, with quotes available within 24h and delivery within 3-7 working days. The change of these accessories will be given priority to our nearby subsidiaries or local service centers.  

What is press brake and how does it work?

A press brake is a device that can bend thin sheet metals. It generates pressure through a hydraulic system, which is transmitted by upper and lower molds to achieve the desired bending shape. Depending on its drive mode, level of automation and structure, press brakes can be classified into manual, hydraulic and CNC press brakes.

Besides, a special press brake is also available now, namely, fully automatic flexible panel bender, which can bend multiple sides at a time and be ideally suitable for automated production in the sheet metal manufacturing industry.

A press brake is a type of forging machinery primarily used for sheet metal processing, especially for large sheets. By adopting different molds, it can perform operations such as bending edges, stretching, rounding and punching on the sheet metal.

Operating press brake is not only a challenge but also a chance to grow up for beginners. By following tips below, they can navigate the complexities of CNC press brake operation with greater ease and efficiency.

* Familiar with the press brake and operating manual

* Receive professional training

* Set and adjust parameters correctly

* Gradually master programming skills

* Focus on material selection

* Adhere to safety operating procedures  

* Monitor and adjust machine status

* Perform regular maintenance

* Accumulate practical experience

The complete machine is under 1-year warranty. Its main accessories and consumables will be replaced depending on their specific service life. We also provide original accessories for global users, with quotes available within 24h and delivery within 3-7 working days. The change of these accessories will be given priority to our nearby subsidiaries or local service centers.  

What is laser welding machine and how does it work?

A laser welding machine is a device used for welding materials. It has a high power density and fast energy release, making its welding efficiency superior to other traditional welding patterns. Whether welding the same type or different materials, it is unnecessary to carry out secondary treatment. Its emergence has led to a large leap in welding technology.

Laser welding utilizes high-energy laser beam to locally heat small areas of materials. The energy from laser radiation quickly diffuses into the material through thermal conduction, melting the material to form a specific molten pool for welding purpose.

Main welding types include butt welding, overlay welding, stitch welding, stud welding, T-joint welding, internal & external corner welding and seal welding. It has advantages such as deep welding depth, narrow width, small heat-affected zone, minimal deformation and fast welding speed.

Laser welding uses laser beam as heat source. The main objects of welding are thin-walled materials and precision parts, such as stainless steel, carbon steel, mold steel, copper, aluminum, gold and silver. It can also repair defects such as wear, pore, sand hole, crack, scratch, deformation, and reduced hardness in workpieces.

The complete machine is under 1-year warranty. Its main accessories and consumables will be replaced depending on their specific service life. We also provide original accessories for global users, with quotes available within 24h and delivery within 3-7 working days. The change of these accessories will be given priority to our nearby subsidiaries or local service centers.  

What is laser cladding and how does it work?

Laser cladding is an important method for surface modification of materials. It uses high-energy laser beam to irradiate the metal surface for rapidly melting, expanding and solidifying. The cooling rate typically reaches 102 to 106℃/s, then, a layer of material with special physical, chemical or mechanical properties will take its shape on the substrate surface, thus creating a new composite material. This process can compensate for the lack of high performance in the base material and significantly improve substrate surface properties in terms of wear, corrosion, high temperature and oxidation resistance.

Compared to commonly used methods such as overlay welding, thermal spraying and plasma spraying, laser cladding has the following advantages:

* The heat-affected zone is small, resulting in minimal deformation of workpiece and a high yield of cladding.

* The layer has fine crystal grains and dense structure, leading to relatively high hardness and better wear and corrosion resistance.

* Due to short duration of laser action, the dilution rate of cladding layer is low, which causes a smaller amount of material melted (typically 5%-8%). Therefore, it is possible to achieve the desired composition and properties even with a thin cladding layer, and to produce new structural features such as metastable phase, ultra-dispersed phase and amorphous phase.

* It is easy to automate the laser cladding, and the quality of cladding layer is always stable.

The materials used for laser cladding are mainly thermal spraying and thermal welding materials, such as self-fusing alloy materials, carbide dispersion, or composite ceramic materials, which possess excellent wear and corrosion resistance. They are usually used in powder form, and during cladding, flames spray-welding may be employed to achieve a smooth surface with good adhesion to the substrate.

The complete machine is under 1-year warranty. Its main accessories and consumables will be replaced depending on their specific service life. We also provide original accessories for global users, with quotes available within 24h and delivery within 3-7 working days. The change of these accessories will be given priority to our nearby subsidiaries or local service centers.  

What is CNC Milling Machine?

It is an equipment that uses digital information control to carry out milling. It has characteristics of high precision, high efficiency and high automation, and develops into an indispensable equipment in modern manufacturing industry.

Compared to other common machine tools, it is featured by:

* High processing accuracy with stable quality.

* Capable of multi-coordinate linkage, allowing for the cutting of complex-shaped parts.

* When changing spare parts, only CNC program needs to be modified, saving make-ready time for production.

* The machine tool itself has high precision and rigidity, resulting in high productivity (typically 3-5 times that of others).

* High degree of automation, which can reduce labor intensity.

* Higher quality requirements for operators and even higher technical requirements for maintenance staff.

Currently, it has been widely used in machinery manufacturing industry and can deal with shaft, disc and sleeve-shaped parts. For example, CNC Milling Machines is extensively used for processing components like engine blocks, cylinder heads and crankshafts in automotive manufacturing industry. As for aerospace field where spare parts are under high precision requirements, CNC machine tool can also meet the demands for high-precision machining.

The complete machine is under 1-year warranty. Its main accessories and consumables will be replaced depending on their specific service life. We also provide original accessories for global users, with quotes available within 24h and delivery within 3-7 working days. The change of these accessories will be given priority to our nearby subsidiaries or local service centers.  

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